Job Description
SEGULA Technologies is a global engineering and consulting group supporting some of the world''s leading organisations across the automotive, aerospace, rail, energy, defence, life sciences and industrial sectors.With a presence in more than 30 countries and a workforce of over 15,000 professionals, SEGULA delivers innovative engineering, design, testing, manufacturing, project management and digital transformation solutions throughout the product lifecycle.The company partners with major OEMs and industrial organisations to develop cutting-edge technologies, improve operational performance and drive sustainable innovation. From advanced mobility and electrification programmes to complex industrial and infrastructure projects, SEGULA combines technical expertise, local knowledge and global capability to help clients meet today''s challenges while shaping the industries of tomorrow. We are looking for Technical Support Specialists to join our Technical Assistance team. This role is at the heart of vehicle problem resolution, supporting repairers and service partners to diagnose and resolve technical incidents quickly, accurately, and cost-effectively.You will be the first line of expert technical support, ensuring that customer vehicle issues are resolved at the lowest possible cost and within agreed service lead times, while maintaining exceptional technical and customer service standards.Key ResponsibilitiesAct as part of the Technical Assistance process, supporting ..... full job details .....