Job Description
We are pleased to be recruiting a team of Telephone Professionals to join our client in an exciting and busy role, supporting with Customer Service, Order Progression, upselling to warm leads, on a Temporary basis leading up to Christmas. 13.50 rate of pay Excellent company to work with Busy, exciting role Weekly paid Free car parking pass for the central Lincoln site You may have worked in Telephone Customer Service, Telesales, Reception/Administration Support or similar roles before and now looking for a great opportunity for work in the run up to Christmas. Day-to-day, your role will involve a combination of Telephone Customer Support, Sales and Administration: - Making telephone and email outbound communication to previous and existing customers; - Entering and processing customer orders with a high degree of accuracy; - Supporting existing customers and identifying any new sales leads; - Managing communications across email, telephone and live chat; - Updating dispatch notes and keeping customers informed as to their delivery status; - Responding to customer reviews and managing feedback; - Upkeeping the CRM system; - Assisting with data entry, general office support and keeping documents updated; - And any other duties in line with the role to support the Sales, Customer Service and Administration functions of the business. You will be ideal for this role if you: - Have a positive, supportive attitude; - Are not afraid of speaking over the telephone to both ..... full job details .....