Internal Sales Assistant

We are a well-established fastener distribution company supplying high-quality fastening products to customers across a wide range of industries. We pride ourselves on excellent customer service, product knowledge, and building long-term relationships with our customers and suppliers. We are looking for a motivated and organised Internal Sales and Purchasing Assistant to join our team. This is a varied role that combines customer service, sales support, purchasing, and general office administration. Key Responsibilities - Processing customer enquiries and preparing quotations. - Receiving and processing customer orders accurately. - Building and maintaining strong relationships with customers. - Liaising with suppliers to obtain prices, availability, and delivery information. - Raising purchase orders and monitoring supplier deliveries. - Managing stock replenishment and helping maintain appropriate inventory levels. - Resolving customer and supplier queries in a professional and timely manner. - Working closely with the warehouse team to ensure orders are fulfilled efficiently. - Maintaining accurate records using the company''s software system. - Supporting the sales team with day-to-day administrative tasks. - Assisting in achieving company sales and customer service objectives. The Ideal Candidate - Previous experience in an internal sales, customer service, purchasing, or office administration role. - Experience within the fastener, engineering, industrial, or ..... full job details .....