Service Advisor

We are seeking a Service Advisor to join our clients established, franchise-approved motorcycle dealership in Bridgend, South Wales. This is an excellent opportunity for an experienced automotive customer service professional or Vehicle Technician looking to move into an office-based role. Working as a Service Advisor, you will support their Service Manager, service reception team and workshop, ensuring customers receive a professional and efficient experience from booking through to vehicle collection. Benefits: £29,000 £33,000 basic salary per annum, dependent on experience Bonus scheme 22 days annual leave plus bank holidays Workplace pension and healthcare In-house and manufacturer-accredited training Excellent long-term career prospects within a major motorcycle dealer group Five-day working week with Sundays and Mondays off Duties: Greet customers and book motorcycles into the Service Department Advise customers on repair requirements and minor technical issues Liaise closely with the workshop and monitor work in progress Plan and maintain an efficient workshop diary Keep customers updated throughout the repair process Identify opportunities to promote additional products and services Process payments for completed work Deliver high standards of customer service while achieving company targets Requirements: Proven customer service experience, ideally within an automotive, motorcycle or dealership environment A genuine passion for motorcycles and two-wheeled ..... full job details .....