Airfreight Operator

Freightserve recruitment are looking for a Billing Team Leader for a busy well-established Freight Forwarder based in the Feltham, Middlesex area. About the Role We are seeking an experienced and hands-on Billing Team Lead to manage and oversee our billing function within a busy freight forwarding and logistics environment. The successful candidate will lead the billing team, ensuring accurate and timely invoicing across all transport modes, including air, sea, road and rail freight, as well as DPD parcel billing. You will be responsible for maintaining customer rates, monitoring job profitability, overseeing billing processes and ensuring the team delivers a high standard of accuracy, efficiency and customer service. Key Responsibilities Team Leadership Lead, manage and support the billing team, ensuring workloads are allocated effectively. Monitor team performance, accuracy and productivity. Provide training, guidance and support to team members. Ensure billing deadlines and monthly targets are consistently achieved. Billing and Invoicing Customer billing across air, sea, road and rail freight operations. Manage DPD billing, ensuring charges are accurate and complete. Ensure all jobs are invoiced promptly and accurately. Investigate and resolve billing discrepancies and queries. Ensure all relevant job costs and revenue are captured before invoicing. Monitor unbilled jobs and outstanding billing to minimise delays. Customer Rates and Commercial Control Maintain and ..... full job details .....