Job Description
An established social housing contractor is seeking an experienced Operations Manager to oversee the delivery of planned maintenance and refurbishment contracts across the Midlands. Reporting into senior leadership, you will be responsible for operational performance, client management, commercial outcomes and the development of contract delivery teams.Client DetailsOur client is a well-established contractor delivering planned works, refurbishment and property improvement programmes within the social housing sector. Operating across multiple frameworks and long-term partnerships with housing associations and local authorities, they have built a strong reputation for quality delivery, compliance and customer satisfaction.DescriptionLead the operational delivery of multiple social housing contracts across the Midlands region.Ensure projects are delivered safely, on time, within budget and to agreed quality standards.Drive contract profitability through effective financial and commercial management.Manage and develop Contract Managers, Site Managers and operational teams.Build and maintain strong client relationships with housing associations and local authority partners.Monitor contract performance against KPI and SLA targets.Support the mobilisation of new contracts and business growth initiatives.Work closely with commercial, compliance and customer service teams to ensure successful project outcomes.Identify opportunities to improve operational efficiency, productivity and ..... full job details .....