Job Description
Job Title: Specifications & Technical Services Partner
Location: Peterborough
Industry: Food Manufacturing
Salary: £39k - £40k
Working Pattern: Day Shift (weekends off)
Benefits:
- Holiday (25 Days plus Bank Holidays)
- UK Healthcare
- GP24
- Company Pension Scheme
- Life Assurance
- On-site Parking
- Employee Assistance Programme
Key Specifications & Technical Services Partner Responsibilities:
- Manage and maintain supplier approval systems for existing and new suppliers, ensuring compliance with group standards and supporting consistent adherence across the wider business.
- Review technical updates, regulatory changes and horizon-scanning information, assessing their potential impact on the Peterborough site and escalating risks where necessary.
- Support the management of raw material and packaging supplier complaints, driving corrective actions, reducing repeat issues and ensuring specifications remain accurate and fit for purpose.
- Manage the approval of external specifications and technical documentation, ensuring compliance with customer requirements, site HACCP plans and relevant food safety and legislative standards.
- Identify and escalate potential technical, quality, food safety or regulatory risks.
- Prepare and provide accurate technical information to internal and external customers within agreed deadlines, including sample submission forms, product specifications, QAS documentation and product launch information.
- Take ownership of product set-up within the ERP system, ensuring all product information is technically accurate and fully aligned with approved specifications before and after launch.
- Review and approve product packaging artwork, ensuring compliance with customer technical and labelling policies, current legislation and regulatory requirements.
- Maintain accurate technical records, documentation and filing systems, ensuring full traceability and compliance with BRCGS and customer standards, with all records maintained in an audit-ready condition.
- Maintain accurate and up-to-date P2D information.
- Independently carry out product traceability exercises and respond to customer technical requests accurately and efficiently, with minimal supervision.
- Provide general technical and administrative support to the Site Technical Department, including additional duties as required.
Required Specifications & Technical Services Partner Experience & Skills
Essential Experience & Skills:
- Strong attention to detail, with the ability to maintain accurate technical records and documentation.
- Good working knowledge of Microsoft Office, particularly Excel and Word, along with experience using databases or ERP systems.
- Ability to manage multiple priorities, organise daily workloads and consistently meet deadlines.
- Confident working independently, while also contributing effectively as part of a wider team.
- Proactive approach to problem-solving, with a strong continuous improvement mindset.
- Excellent written and verbal communication skills.
Desirable Experience & Skills:
- Experience managing supplier approvals, raw material specifications and packaging specifications.
- Knowledge of customer technical standards, product specifications and packaging compliance.
- Experience managing customer and supplier complaints, including investigations, corrective actions and trend analysis.
- Experience reviewing packaging artwork, ingredient declarations, allergen information and nutritional labelling.