Job Description
We are currently looking for two experienced Intensive Housing Management Officer''s to join a supported housing provider covering services across Colchester and Clacton.
This role will involve working with residents with a range of complex needs, helping them to sustain their tenancies, improve their wellbeing and develop the skills needed to move on into independent accommodation.
Duties will include:
- Managing a caseload of residents within supported accommodation.
- Supporting residents to maintain their tenancy and work towards independent living.
- Dealing with rent accounts, arrears, Housing Benefit and tenancy-related matters.
- Carrying out property inspections, occupancy checks and welfare visits.
- Completing risk assessments, support plans and safeguarding referrals where required.
- Working closely with external agencies, local authorities and support providers.
- Monitoring residents'' wellbeing and providing appropriate interventions and support.
- Ensuring properties are maintained to a safe and acceptable standard.
- Supporting residents to access education, training, employment and community-based services.
Essential Requirements:
- Previous experience within supported housing, homelessness services or housing management.
- Experience working with vulnerable adults and individuals with complex needs.
- Good understanding of tenancy management, safeguarding and risk assessment.
- Ability to build positive working relationships whilst maintaining professional boundaries.
- Strong communication and case management skills.
- Full UK Driving Licence and access to a vehicle would be advantageous.