Job Description
Job Title: SC Eligible ServiceNow Technical Lead - Warwick Location: 2 days a week onsite in Warwick Salary/Rate:£500- £545 a day Inside IR35 Start Date: End of November Job Type: Initial 12 Month ContractSC Cleared Eligible Senior Technical Lead - ServiceNow SAM Pro - 2 days onsite in WarwickCandidates applying MUST have strong hands-on experience in BAU/support activities and development activities.Company IntroductionWe have an exciting opportunity available with one of our leading clients, who are looking for an experienced SC Eligible Senior Technical Lead to join their team on a contract basis. This is a key technical role focused on ServiceNow SAM Pro, platform stability, technical governance and production support within a complex enterprise environment.Job Responsibilities/ObjectivesAs a Senior Technical Lead, you will act as a technical authority and escalation point for the ServiceNow platform, with a particular focus on SAM Pro and software licensing. You will lead complex technical issues, provide design assurance and ensure high-quality delivery across UK and offshore teams.Lead technical triage and resolution of major incidents, problems and complex production defects across SAM Pro, HRSD, ITSM, IRM and SecOps.Provide hands-on SAM Pro production support, including Effective License Position (ELP) calculations, software normalisation, reconciliation, entitlements and compliance reporting.Act as technical design authority, reviewing solution designs, code, ..... full job details .....