Administration Officer - Ballykelly (18th Nov)

We have a fantastic opportunity for you to join our client, Northern Ireland Civil Service, based in Ballykelly as a full-time Admin Officer (telephony). This is a long-term temporary opportunity.Our client is Northern Ireland''s Leading Public Sector Employer Administrator Pay Rate: £13.75Start Date: 14th or 21st Oct 2026Hours: Various 8 hour shift patterns required between the hours of 8am and 8pm Monday to Friday. One Saturday in every 4 is also required working 9am - 5pm. Benefits working with NICS:On the job training providedLong term opportunity - 51 weeks with possibility of extensionNo experience requiredMost weekends off - working 1 in 4 SaturdaysThese roles are full-time, office based. Working from home may become available in the future. We''re looking for Effective call handling skills and excellent interpersonal skillsGood verbal and written communication skillsAbility to build rapport with colleagues and customersAbility to work accurately within set deadlines and to achieve targetsBasic IT skills / computer literacy with an aptitude for learning new systemsOrganised with good time management skillJob Description:These jobs are telephony based Main duties include:Answer calls within agreed timescales, taking personal responsibility to maximise availability for answering calls and delivering an accessible, effective service.Work collaboratively towards delivering and promoting resilience and ability to work in a pressurised environment.Excellent verbal and ..... full job details .....