Job Description
Lead Infrastructure Operations EngineerLocation: Cardiff or Bangor HybridSalary: 47,055- 52,770Hours: 37 hours per weekPension: 28.97% The organisationWe''re recruiting on behalf of a large, purpose-led Welsh public-sector organisation responsible for delivering essential services across Wales. Technology plays a critical role in keeping the organisation operational, secure and able to support its people and wider stakeholders.They are looking for an experienced Lead Infrastructure Operations Engineer to lead their infrastructure operations function, combining technical leadership, people management and continuous service improvement. The roleYou''ll lead a team of seven infrastructure professionals responsible for the operation, support and improvement of a predominantly Microsoft-based enterprise environment.This is a hands-on leadership position where you''ll provide technical direction while ensuring critical infrastructure remains secure, resilient, available and fit for purpose. Key responsibilities will include:Leading the day-to-day delivery and improvement of infrastructure services.Managing and developing a team of 7 infrastructure professionals.Providing technical leadership across Azure, Microsoft 365 and associated infrastructure services.Overseeing monitoring, capacity, availability, patching and security.Leading the investigation of major or recurring incidents and driving root-cause resolution.Supporting infrastructure changes, projects and service ..... full job details .....