Job Description
Technical Service Manager - Industrial EnginesLocation: Oxfordshire Salary: Circa 60K basic + Pension + 33 days Hols (includes BH) + BenefitsAre you an experienced Technical Service Manager / Dealer and Technical Support Manager with a strong background in petrol and diesel engines? Do you have the technical knowledge and leadership skills to manage dealer support, warranty operations and service engineering activities?We are recruiting for an experienced Technical Service Manager / Dealer and Technical Support Manager to lead technical support and dealer service operations for a range of industrial engine products. This is an excellent opportunity for someone with hands-on engine diagnostic experience who enjoys solving technical problems, developing service networks and supporting engineering teams.Working with leading engine manufacturers including John Deere, Yanmar, Kawasaki and Loncin, you will play a key role in maintaining high standards of technical support, customer service and aftersales performance.The Role of Dealer and Technical Support ManagerAs Technical Service Manager, you will take responsibility for technical support, warranty management, dealer development and service engineering activities.Your responsibilities as Dealer and Technical Support Manager will include:Providing technical support and resolving complex service issues relating to petrol and diesel engines.Diagnosing engine faults, identifying root causes and recommending effective technical ..... full job details .....