Job Description
Customer Growth Advisor Location: Manchester New Bailey Start Date: 11/01/27 Build connections. Help businesses grow. About BT Group BT Group is the UK''s leading communications group, bringing together some of the country''s most recognised brands, including BT, EE, Openreach and Plusnet. Our purpose is simple: we connect for good. From consumers and small businesses to large organisations, the public sector and other communications providers, we help our customers stay connected. Having come through the most capital-intensive phase of our fibre investment, we''re focused on simplifying how we work, using technology and AI to work smarter, and serving customers better to grow sustainably. Our Group teams set direction, shape strategy and policy, and guide brand, capital allocation and transformation to help our businesses thrive. We''re customer-first challengers: committed, clear and connected. These behaviours bring us together as one team, delivering for our colleagues, customers, stakeholders and the country. About the role As a Customer Growth Advisor, you''ll be the voice of BT for our small and medium business customers. You''ll build genuine connections, understand their needs and recommend the right BT or EE Business products to help them succeed. Combining your sales experience with strong customer conversations, you''ll help win new business, retain existing customers and identify opportunities to grow their relationship with us. Depending on business needs, ..... full job details .....