Pega Lead Decisioning Architect (LDA)

Are you a Pega Lead Decisioning Architect (LDA) with 8+ years of overall experience, including at least 6 years in Pega Decisioning and Marketing/CDH ? If so, our client, a non-profit making government-owned organisation is looking for an experienced Pega Lead Decisioning Architect (LDA) to lead the design and architecture of the Customer Decision Hub (CDH) workstream within a collections transformation programme. You will translate business requirements into decisioning solutions, guide hands-on implementation and establish architecture and design standards. Working closely with customer stakeholders, Pega specialists, business analysts and delivery teams, you will shape customer-level prioritisation, treatment strategies and Next-Best-Action capabilities. Collections experience is preferred. Must Have skills/knowledge/experience: 8+ years of overall experience, including at least 6 years in Pega Decisioning and Marketing/CDH. Proven experience leading end-to-end Pega CDH architecture, solution design and hands-on implementation in a decisioning architect role. Strong knowledge of Pega Customer Decision Hub, Next-Best-Action strategy design and decisioning framework configuration. Expertise in customer segmentation, contact strategy, engagement policies, actions, treatments, arbitration and prioritisation. Experience designing inbound, outbound and real-time decisioning across multiple customer interaction channels. Hands-on experience with adaptive modelling, ..... full job details .....