Systems and Operations Manager

Merrifield Consultants are delighted to be partnering with Magic Bus UK, an international charity supporting young people from childhood to livelihood, to recruit a Systems and Operations Manager.Magic Bus supports underserved young people aged 12-25 across India, helping them develop the confidence, skills and opportunities to build brighter futures. Through programmes focused on literacy, numeracy, life skills and employability, Magic Bus has reached more than six million young people. This is an exciting opportunity for an organised, resourceful and proactive professional to take ownership of the systems, processes and operational infrastructure that keep an organisation running effectively. Working closely with the Executive Director and international colleagues, you will play a key role in improving efficiency, strengthening internal processes and ensuring the organisation has the right systems and support in place to deliver its mission.Job Title: Systems and Operations ManagerCentral LondonWorking arrangements: Hybrid, with two days per week in the office.Working pattern: Full-time or part-time considered.Salary: 40000 - 45000 per annumKey responsibilities:Systems and CRM Management: Take day-to-day ownership of the CRM, maintaining accurate records, managing data quality, producing reports and dashboards, overseeing user access and supporting colleagues to use systems effectively.IT and Digital Support: Act as the first point of contact for everyday IT queries, ..... full job details .....