Job Description
They''re looking for someone with experience in sea freight imports who can manage shipments from start to finish, provide excellent customer service and work well as part of a busy operations team.
The Role
- Manage sea freight import shipments from booking through to final delivery
- Handle FCL and LCL shipments
- Liaise with shipping lines, overseas agents, hauliers and customers
- Prepare and process shipping documentation
- Coordinate customs clearance and delivery arrangements
- Monitor shipments and keep customers updated on progress
- Resolve operational issues and ensure shipments run smoothly
- Maintain accurate records and provide a high standard of customer service
- Previous experience in sea freight import operations within a freight forwarder
- Good understanding of end-to-end sea freight import processes
- Knowledge of shipping documentation and customs procedures
- Strong organisational skills and attention to detail
- Confident communicating with customers, suppliers and overseas agents
- Ability to manage a busy workload and prioritise effectively
- A positive, proactive approach and willingness to support colleagues
- Someone who enjoys working as part of a friendly, collaborative team
- Salary up to £34,000, depending on experience
- Hybrid working - 3 days in the office, 2 from home
- Friendly, welcoming team with a great working environment
- Opportunity to join a large, established global business
- Supportive colleagues and management
If you''re an experienced Sea Freight Import Operator looking for a new opportunity with a friendly team and a good balance between office and home working, we''d love to hear from you.
Apply today or contact Spring Supply Chain for a confidential discussion.