Permanent

Customer Care Coordinator

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Thomas Gray Ltd

Job Description

Our client is a renowned and well-regarded house builder with a first-class reputation across the sector, and an excellent land bank of future sites secured.

Overseeing sites across predominantly Oxfordshire and South Warwickshire, this is an excellent opportunity to join a growing business with a strong reputation for delivering high-quality homes and maintaining exceptional customer satisfaction standards.

Key Responsibilities include:

  • Act as the first point of contact for homeowners, managing queries with professionalism and empathy.
  • Coordinate with the wider team to ensure the department and wider business are offering the best service possible
  • Liaise between Site Management teams and external sub-contractors to ensure all remedial works are completed efficiently-

Please get in touch for more details and a confidential chat with George.