Job Description
IT Support EngineerLocation: OxfordSalary: Up to £30,000Working Pattern: Monday to Friday, 5 days on-siteContract: Permanent, Full-Time We re recruiting for an IT Support Engineer to join a school based in Oxford, providing day-to-day technical support to staff and students while getting involved in wider IT infrastructure and improvement projects. This is a varied, hands-on role combining 1st and 2nd line support, BAU responsibilities and project work. You''ll be supporting a busy educational environment where reliable IT services are essential to teaching and day-to-day operations. It''s a good opportunity for someone with a solid foundation in IT support who wants to broaden their technical experience and take on more responsibility. What you''ll be doing Providing 1st and 2nd line IT support to teaching staff, administrative teams and students. Troubleshooting hardware, software, network and connectivity issues. Supporting Windows devices, Microsoft 365, Active Directory and user account administration. Setting up, configuring and maintaining laptops, desktops, printers and classroom IT equipment. Managing incidents and service requests, ensuring issues are resolved within agreed timescales. Supporting the maintenance of servers, networks, Wi-Fi and wider school IT infrastructure. Assisting with IT projects, including hardware refreshes, system upgrades and technology deployments. Maintaining accurate documentation, asset registers and support records. Working with ..... full job details .....