Client Services Executive (Training on Energy)

Client Services Executive (Training on Energy) 28,000 - 35,000 + Company Benefits + Monday to Friday + 10% Bonus + Training + ProgressionNewbury - Office BasedAre you a Client Services Executive or similar, looking for a role offering up to 10% bonus, full training on the energy industry and progression opportunities, where you can develop your industry knowledge, build strong customer relationships and take ownership of customer retention and satisfaction?This growing energy consultancy works exclusively with businesses across the UK, helping them secure competitive energy contracts and manage their ongoing energy costs. Following significant investment, the business is entering an exciting period of growth, creating opportunities to play a key part in its continued development.In this role, you will be responsible for delivering a proactive and reactive customer service, supporting business customers throughout their journey. You will build strong relationships, identify potential issues before they arise, resolve customer queries and play a key role in retaining existing accounts and improving customer satisfaction.This role would suit someone with previous Customer Success, Customer Service or Account Management experience, who is confident managing customer relationships, resolving issues and delivering a high standard of service.The Role:Manage and develop relationships with existing business customersDeliver proactive and reactive customer supportHandle customer ..... full job details .....