Job Description
Amour Recruitment are pleased to be recruiting for a professional and customer-focused Concierge on behalf of our client based in Croydon.
In this varied front-facing role, you'll act as the first point of contact for residents, visitors and contractors, helping to ensure the smooth day-to-day operation of a modern residential development. This position would suit someone who enjoys delivering exceptional customer service, takes pride in maintaining high standards, and is confident managing a range of administrative and site-based responsibilities.
This is an excellent opportunity to join a professional property management environment where no two days are quite the same.
Responsibilities:
- Act as the first point of contact for residents, visitors and guests.
- Receive, record and safely distribute resident parcels and deliveries.
- Maintain a clean, tidy and welcoming reception area.
- Monitor CCTV systems and report concerns where required.
- Log maintenance issues and communicate them to the Property Manager.
- Maintain accurate daily records, including resident enquiries, contractor visits and site observations.
- Support and oversee contractors whilst on site, ensuring professional standards are maintained.
- Carry out routine building compliance and safety checks, including fire alarms, emergency lighting, lifts and water testing.
- Assist with document management and internal administration as required.
Requirements:
- Previous experience within a concierge, reception, customer service or front-of-house role.
- Excellent communication and interpersonal skills.
- Professional and courteous approach to residents, visitors and contractors.
- Strong organisational skills and attention to detail.
- Comfortable using computer systems and maintaining accurate records.
- Reliable, punctual and able to work independently.
- A proactive attitude and willingness to undertake training where required.
Hours: Monday to Friday, 9:00am - 5:30pm (1-hour lunch break)
Salary: Competitive, dependent on experience.
If you're a personable and professional individual who takes pride in delivering excellent customer service, we'd love to hear from you. Please apply now and a member of the Amour Recruitment team will be in touch.