Job Description
Job Introduction Nestled in the North Yorkshire countryside, Grantley Hall is a five-star, 17th-century property offering a blend of stately grandeur and contemporary luxury. A leader in luxury hospitality, it was the first UK hotel to achieve Hospitality Assured World Class Status and also received a Two MICHELIN Key Distinction in 2024. As a member of The Leading Hotels of the World and PoB Hotels, it features 47 opulent rooms and suites, five restaurants, three bars, an award-winning spa and a cutting-edge gym, making Grantley Hall a truly distinctive luxury experience. The hotel is also a member of Forbes Travel Guide which recognises a commitment to service excellence across the globe. Key ResponsibilitiesHave a passion for delivering exceptional customer serviceEnsure that the service is always performed in a professional manner and to the standards of Grantley Hall, ensuring guest satisfactionFully knowledgeable with all menus and capable of offering deep explanations when requestedResponsible for preparing your section to the highest standardsEnthusiastic, quick thinking and with a welcoming personalityAssist in maintaining the tidiness and cleanliness of the restaurant and areasCommunicate effectively at all levelsKey Skills, Qualities and ExperienceHands on approach to work, always being productive and looking to improvePassionate about hospitalityDetail orientated and drives standardsPossess a positive attitude and a desire to learnAbility to meet deadlines and ..... full job details .....
