Job Description
Sales Executive
Woking
-24,000 per annum rising to -25,000 per annum after probation
Our client is seeking a Sales Executive to join their busy, customer-focused sales team, supporting an established customer base, managing incoming enquiries, and developing strong customer relationships while delivering exceptional service and identifying sales opportunities.
Key Responsibilities
- Manage a high volume of inbound telephone calls and email enquiries, responding promptly and professionally to customer questions.
- Build and maintain strong relationships with existing customers, ensuring excellent ongoing service and encouraging repeat business.
- Identify opportunities to generate additional sales, promote relevant products, and maximise opportunities across the existing customer base.
- Welcome and assist customers and interior design professionals visiting the showroom, providing product guidance, and helping them find suitable solutions.
- Deliver an exceptional customer experience, handling queries efficiently and ensuring customers receive a friendly, knowledgeable, and professional service.
- Work closely with colleagues within a busy sales team, supporting day-to-day operations and contributing to the overall success of the department.
Key Requirements
- 6 months+ experience working in an office-based role.
- Excellent verbal and written communication skills, with a confident and professional telephone manner.
- A genuine passion for customer service, with the ability to build rapport and develop positive, lasting relationships.
- Strong organisational skills, good attention to detail and basic computer literacy, including Microsoft Office.
- A motivated, positive, and proactive individual who is eager to learn, adaptable and comfortable working in a fast-paced team environment.
Benefits:
- 20 days annual leave + bank holidays
- Free parking
- Small, friendly team with opportunities to progress