Job Description
About the Company
Our client is a leading international logistics and freight forwarding business operating across a global network. They provide a comprehensive range of international freight services, information management and added-value logistics solutions to customers worldwide.
With an established international presence and a significant global workforce, our client combines its worldwide network and industry expertise to deliver integrated supply chain solutions.
Due to ongoing business requirements, they are looking to recruit a Gateway Coordinator to join their busy Gateway team.
As a Gateway Coordinator, you will oversee the efficient movement of freight through the gateway, ensuring shipments are processed accurately, safely, securely and within required deadlines.
Gateway Coordinator - The Details
- Competitive salary DOE
- Full-time position
- Shift pattern as per contract
- Bonus
- Reporting to the Gateway Manager
- Opportunity to work within an established international freight forwarding organisation
- Varied operational role covering gateway coordination, customs, transport and freight forwarding activities
- Training and development opportunities
- Opportunity to develop knowledge across international freight forwarding and gateway operations
- Collaborative working environment with internal and external stakeholders
- Previous experience working within the freight forwarding or logistics industry
- Good understanding of import and export procedures
- Knowledge of freight forwarding operations and gateway processes
- Experience within consolidations (Consols) would be advantageous
- Previous experience working with airline transport operations would be advantageous
- Understanding of DfT, CAA, HMRC and IATA regulations and requirements
- Knowledge of freight industry security procedures and compliance requirements
- Experience with customs reporting and documentation
- Good understanding of ETSF procedures and T1 customs movements
- Fully PC literate, with good working knowledge of Microsoft Excel and Word
- Experience using freight forwarding operating systems and ICT applications
- Excellent organisational skills with a systematic and methodical approach to work
- Strong verbal and written communication skills
- Ability to manage own workload and complete tasks within strict deadlines
- Ability to work effectively in a fast-paced operational environment
- Self-motivated, enthusiastic and proactive approach to work
- Ability to work independently and collaboratively as part of a team
- Strong attention to detail, accuracy and compliance
- Professional approach with a commitment to continuous development
- Strong customer service skills and ability to build credible working relationships
- Coordinating daily inbound and outbound freight movements, including airline collections and deliveries.
- Managing customs procedures, ETSF records, T1 discharges and required customs reporting.
- Maintaining accurate shipment data, records and updates on internal operating systems.
- Monitoring shipment milestones and ensuring all operational tasks, invoicing and job costing are completed on time.
- Following company SOPs, KPIs and relevant customs, security and industry regulations.
- Liaising with customers, suppliers, airlines, transport providers and internal departments to resolve queries and maintain strong working relationships.
- Supporting cost control through rate reviews and accurate job costing.
- Maintaining high standards of customer service, operational efficiency, safety and compliance.
- Supporting the Gateway Manager and wider team with daily operational requirements.
About Us
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