Permanent

Gateway Coordinator

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Detail 2 Limited

Job Description

Gateway Coordinator - Freight Forwarding - Hounslow - Competitive
 
About the Company
 
Our client is a leading international logistics and freight forwarding business operating across a global network. They provide a comprehensive range of international freight services, information management and added-value logistics solutions to customers worldwide.
 
With an established international presence and a significant global workforce, our client combines its worldwide network and industry expertise to deliver integrated supply chain solutions.
 
Due to ongoing business requirements, they are looking to recruit a Gateway Coordinator to join their busy Gateway team.
 
As a Gateway Coordinator, you will oversee the efficient movement of freight through the gateway, ensuring shipments are processed accurately, safely, securely and within required deadlines.
 
Gateway Coordinator - The Details
  • Competitive salary DOE
  • Full-time position
  • Shift pattern as per contract
  • Bonus
  • Reporting to the Gateway Manager
  • Opportunity to work within an established international freight forwarding organisation
  • Varied operational role covering gateway coordination, customs, transport and freight forwarding activities
  • Training and development opportunities
  • Opportunity to develop knowledge across international freight forwarding and gateway operations
  • Collaborative working environment with internal and external stakeholders
Gateway Coordinator - Requirements
  • Previous experience working within the freight forwarding or logistics industry
  • Good understanding of import and export procedures
  • Knowledge of freight forwarding operations and gateway processes
  • Experience within consolidations (Consols) would be advantageous
  • Previous experience working with airline transport operations would be advantageous
  • Understanding of DfT, CAA, HMRC and IATA regulations and requirements
  • Knowledge of freight industry security procedures and compliance requirements
  • Experience with customs reporting and documentation
  • Good understanding of ETSF procedures and T1 customs movements
  • Fully PC literate, with good working knowledge of Microsoft Excel and Word
  • Experience using freight forwarding operating systems and ICT applications
  • Excellent organisational skills with a systematic and methodical approach to work
  • Strong verbal and written communication skills
  • Ability to manage own workload and complete tasks within strict deadlines
  • Ability to work effectively in a fast-paced operational environment
  • Self-motivated, enthusiastic and proactive approach to work
  • Ability to work independently and collaboratively as part of a team
  • Strong attention to detail, accuracy and compliance
  • Professional approach with a commitment to continuous development
  • Strong customer service skills and ability to build credible working relationships
Gateway Coordinator - Responsibilities
  • Coordinating daily inbound and outbound freight movements, including airline collections and deliveries.
  • Managing customs procedures, ETSF records, T1 discharges and required customs reporting.
  • Maintaining accurate shipment data, records and updates on internal operating systems.
  • Monitoring shipment milestones and ensuring all operational tasks, invoicing and job costing are completed on time.
  • Following company SOPs, KPIs and relevant customs, security and industry regulations.
  • Liaising with customers, suppliers, airlines, transport providers and internal departments to resolve queries and maintain strong working relationships.
  • Supporting cost control through rate reviews and accurate job costing.
  • Maintaining high standards of customer service, operational efficiency, safety and compliance.
  • Supporting the Gateway Manager and wider team with daily operational requirements.
The role requires strong organisation, communication and attention to detail, alongside the ability to manage time-sensitive tasks and ensure the smooth, compliant movement of consignments.
 
About Us
 
Detail2Recruitment acts as an employment agency in respect of this position. Please note, due to a high volume of applications, you may not receive a response if unsuccessful. For information on how we may use, process, store and disclose your Personal Information, please refer to detail2recruitment website privacy-policy