Job Description
On-site IT Support Engineer | Bradford | 6 MonthsLocation: BradfordRate: £350 per dayContract length: 6 monthsWorking arrangement: 5 days onsiteIR35: Inside IR35Clearance: BPSSYour new companyYou''ll be joining a biochemistry company based in Bradford, supporting users and IT systems across a busy manufacturing environment. The role provides exposure to a broad range of technologies, spanning end-user support, Microsoft technologies, VMware and networking. Your new roleAs a 2nd Line IT Support Engineer, you''ll provide hands-on technical support to users across the business, troubleshooting hardware, software, access, connectivity and infrastructure issues.This is an on-site position where you''ll be supporting both office-based users and systems within the manufacturing environment. You''ll work across BAU support, incidents and requests while escalating more complex issues to relevant internal teams and third-party suppliers.The role would suit someone with a strong 2nd Line/Desktop Support background who is comfortable working across Microsoft technologies while also getting involved with infrastructure and networking.Key responsibilitiesProvide 2nd Line IT support to users across the UK business.Manage and resolve incidents and service requests through Freshservice.Troubleshoot Windows desktop, hardware and connectivity issues.Support Active Directory, including user accounts, permissions and access.Assist users with MFA and access-related issues.Support Microsoft 365, ..... full job details .....