Job Description
Join Arcade and lead one of London''s most exciting food and drink destinations! About Arcade: At Arcade, we''re changing the way people experience food and drink. Our venues bring together some of the most exciting chef-led food concepts, incredible bars and vibrant social spaces, all under one roof. About the role: We''re looking for an experienced, commercially driven Site Operations Manager to take ownership of one of our high-volume London venues - Arcade Tottenham Court Road. This is a big role, with big responsibility. You''ll be leading a large, diverse team across the restaurant including front and back of house, bar and events, driving commercial performance and making sure every guest has an amazing experience. We''re looking for an experienced Operations Manager who loves being on the floor, knows their numbers inside out, is passionate about driving sales for their site and can bring the best out of their people. What you''ll be doing: Owning the operation: Taking full responsibility for the day-to-day running of Arcade Tottenham Court Road. This is a busy, multi-concept venue, thus ensuring everything runs smoothly across FOH, BOH, Bar and Events is essential. Driving commercial performance: Managing the full PandL for your site (multiple PandLs under one roof), maximising revenue, controlling labour and operating costs, and identifying opportunities to improve profitability. Leading your people: Building, coaching and developing a strong management team, ..... full job details .....