Job Description
Are you experienced in Import Customs Clearance and looking for a new opportunity offering a competitive salary and a 4-on/4-off shift pattern?
Right Now Group is recruiting for an experienced Import Customs Operations Clerk to join a well-established customs clearance and logistics business based in Feltham.
Our client is looking for someone with a strong background in Import Customs Clearance, ideally with experience handling shipments across Air, Sea and Road Freight.
This is a busy, hands-on operational role where you''ll be responsible for managing customs-related activities, dealing with HMRC queries and working closely with warehouse and operations teams to ensure the smooth movement of goods.
You''ll be joining an established team, reporting directly to the Operations Manager, with two members of staff working in the office during weekend shifts.
The Role - Import Customs Operations Clerk
Managing daily and weekly customs-related operational tasks within required timescales.
Monitoring and responding to HMRC queries, including customs holds, seizures and post-clearance amendments.
Supporting import customs clearance activities across Air, Sea and Road Freight.
Liaising with HMRC and relevant parties to resolve customs-related issues.
Working closely with Warehouse Supervisors to maintain accurate inventory records and ensure goods move efficiently through the operation.
Using customs and freight management systems, including Sequoia, CNS and Destin8.
Maintaining accurate operational records and following company procedures.
Communicating effectively with colleagues, management and other departments.
Taking ownership of allocated tasks and ensuring they are completed accurately and on time.
Identifying and escalating operational issues promptly.
Supporting improvements to operational processes, accuracy and efficiency.
Keeping up to date with changes to customs procedures, systems and industry requirements.
About You - Import Customs Operations Clerk
Previous experience in Import Customs Clearance is essential.
Experience handling import customs processes across Air, Sea and Road Freight.
Background within a customs clearance, freight forwarding or international logistics environment.
Experience using customs systems such as Sequoia, CNS and Destin8.
Experience communicating with HMRC regarding customs holds, seizures and post-clearance amendments.
A good understanding of UK import customs procedures and documentation.
Strong organisational skills and excellent attention to detail.
Confidence managing workloads and working to tight deadlines.
A reliable, professional and proactive approach.
Good communication skills and the ability to work effectively within a team.
Ability to take ownership of tasks and use your initiative.
Willingness to learn new systems and adapt to changing operational requirements.
Knowledge of CDS (Customs Declaration Service) and UK export procedures would be advantageous.
Working Hours - Import Customs Operations Clerk
The position operates on a 4 Days On / 4 Days Off rotating shift pattern.
Monday to Friday: 06:00 - 18:00
Saturday and Sunday: 07:00 - 14:00
Two members of staff working in the office during weekend shifts.
Paid overtime may be required depending on operational demands, with reasonable notice provided where possible.
The successful candidate must be comfortable working early starts and weekends as part of the rotating shift pattern.
Pay & Benefits - Import Customs Operations Clerk
Salary of -32,000 - -35,000 per annum, depending on experience.
4-on/4-off rotating shift pattern.
Paid overtime when required.
Eligibility for a discretionary company bonus following successful completion of a 3-month probationary period.
Opportunity to join an established customs clearance and logistics business.
Exposure to import customs operations across Air, Sea and Road Freight.
Opportunity to further develop your customs knowledge and experience.
Supportive team environment, including two colleagues working in the office during weekend shifts.
Permanent position within a busy international logistics operation.