Flights Specialist

Flights SpecialistThis exceptional travel company have an opportunity for a Flights Specialist / Business Travel Consultant join them to work on one of their key prestigious accounts. In this role you will be using your flights expertise and GDS skills to respond to client enquiries to book a variety of travel arrangements, with a focus on flights. This is an amazing opportunity to join this fast paced and innovative travel company with a competitive salary. Hybrid working available, circa 3 days in the office. Flights Specialist - Role and Responsibilities:Build and maintain excellent relationships with both clients and suppliers - providing a bespoke tailor-made, efficient end to end service.Liaise with clients to provide flight costs and informationMake reservations using the GDS ensuring all information is accurate and all additional seating / baggage etc requirements have been made.Apply appropriate fares and issue tickets and documents with the specified time frame including re-issuing and refunding where appropriate.Ensure concise and accurate pricing using fare sheets.Dealing with customer questions and issues arising, ensuring a timely response and satisfactory outcome.Ensuring timely issuing of invoices and responses to accounts team for ticketing / ADMS and invoicing queries.Flights Specialist - Skills and Experience Required:Experience in a business / groups / or leisure travel role (MUST have GDS expertise)Experience of fare building, ticketing, reissues and ..... full job details .....