SOC Manager

Cyber Security Operations Centre (SOC) Manager: LondonSalary: 100,000+ depending on experience Location: London, on-site 3 days per week with 2 from home Type: Full-time, permanentI''m recruiting on behalf of a fast-growing cyber security provider that delivers services to mid-market organisations. They''re hiring a SOC Manager to run and mature their security operations function.The OpportunityYou''ll take ownership of day-to-day MDR delivery across a varied client base, leading a growing team of SOC Analysts and Senior SOC Analysts. This is a hands-on leadership position. You won''t be watching a queue, and you won''t be buried in alerts either. You''ll set the standard for investigation quality, coach your team, and be the person clients and colleagues turn to when something serious happens.The business is scaling, so there''s real scope for the role to grow with it.What You''ll DoService and client deliveryOwn MDR delivery and performance against SLAs, KPIs and contractual commitmentsAct as the senior operational contact for clients and internal teamsRun service reviews and governance meetings, and brief senior stakeholders on incidents, trends and risksLead client onboarding and service transitionManage major incidents so that responses are controlled, communicated and documentedPut improvement plans in place where service quality slipsPeople leadershipLine manage, coach and develop analysts at all levelsRun one-to-ones, performance reviews and development ..... full job details .....