Job Description
Assistant Manager | 36 Hour Contract - Salary up to -26,000 + Bonus | Premium Customer Service Retailer | Belfast
NO LATE-NIGHT TRADES
Are you an experienced Assistant Manager with a passion for delivering exceptional customer service and leading high-performing teams?
We are currently recruiting for an exciting Assistant Manager opportunity with a premium customer service-led retailer in Belfast. This is a fantastic opportunity to join a growing and well-established business where customer experience, team development and commercial performance are at the heart of everything they do.
Key Responsibilities
- Support the Store Manager with the day-to-day running of the store.
- Lead, motivate and develop a team to consistently deliver exceptional customer service.
- Drive sales and commercial performance through strong KPI management.
- Create a premium customer experience and build lasting customer relationships.
- Coach team members to improve performance and develop their skills.
- Support with recruitment, onboarding, training and performance management.
- Maintain excellent visual merchandising and store standards.
- Assist with stock management, loss prevention and operational processes.
- Deputise for the Store Manager when required.
About You
We are looking for an Assistant Manager who:
- Is passionate about delivering an exceptional customer experience.
- Has proven experience leading, coaching and developing a team.
- Is commercially driven and confident working with KPIs and sales targets.
- Leads by example and is comfortable working in a fast-paced environment.
- Has excellent communication and interpersonal skills.
- Takes pride in maintaining high standards and creating a welcoming customer environment.
If you''re an experienced retail leader who genuinely cares about people, service and commercial performance, we''d love to hear from you.
Assistant Manager | 36 Hour Contract - Salary up to -26,000 + Bonus | Premium Customer Service Retailer | Belfast
BH37889