Job Description
Polish Speaking Service Desk Adviser Interaction Recruitment are proud to be partnered with a specialist IT company looking to expand their support team within their modern service office in Peterborough.We are currently seeking Polish Speaking Service Desk Advisers to provide first-line IT support to external clients. This is an excellent opportunity for candidates with strong communication skills, a customer-focused approach and an interest in technology.Full training will be provided, making this role suitable for both experienced support advisers and candidates looking to develop their career within IT support.The Details Location: Peterborough Hours: 37.5 hours per week, between 7am 7pm, with flexible shift rotation and occasional weekends Pay Rate: £14.22 per hour Start Date: Immediate Contract: Temporary to Permanent What''s on Offer Competitive hourly pay of £14.22 per hour Overtime opportunities paid at time and a half Full training and ongoing support Weekly pay Career progression within a growing IT team Temp of the Month reward vouchers Opportunity to develop your IT support and customer service skills Key Responsibilities Providing first-line IT support to external customers via telephone and email Supporting Polish-speaking customers professionally and effectively Logging, tracking and accurately updating support tickets Troubleshooting basic hardware, software and network-related issues Escalating more complex technical issues where required Guiding ..... full job details .....