Job Description
We are currently recruiting for an Employment Coach to join an established employability provider in Aylesbury, supporting participants on the DWP Restart Programme back into sustainable employment.
Salary: £29,000
Hours: Monday-Friday, 9am-5pm
Location: Aylesbury
Contract: Fixed-Term
This is a target-driven employability role, managing a caseload of participants who have been referred through Jobcentre Plus/DWP and have been out of work for at least six months.
You will provide one-to-one coaching and support, identifying barriers to employment, developing individual action plans and helping participants build the skills and confidence needed to secure sustainable work.
Key Tasks and Responsibilities:
- Manage a caseload of participants, supporting and challenging them to progress towards employment.
- Complete diagnostic assessments to identify job readiness, barriers and individual support needs.
- Develop tailored action plans and regularly review participant progress.
- Provide CV writing, job searching, application and interview support.
- Conduct mock interviews and confidence-building activities.
- Support participants with identifying transferable skills and suitable career opportunities.
- Signpost participants to appropriate support for areas such as mental health, debt and wider personal barriers.
- Work closely with Employer Engagement teams and external partners to identify suitable vacancies.
- Maintain accurate participant records and update internal CRM/database systems.
- Work towards and achieve monthly performance targets and employment outcomes.
- Build strong relationships with participants while being confident having challenging conversations when progress or engagement is limited.
- Experience within employability, welfare-to-work, recruitment, careers/IAG, B2B sales or another target-driven environment.
- Comfortable working towards KPIs and measurable employment outcomes.
- Strong communication skills with the ability to motivate, influence and challenge individuals.
- Experience managing a caseload, candidate pipeline or similar workload would be advantageous.
- Strong organisational and time-management skills.
- Confident using Microsoft Office, CRM/database systems and online communication platforms.
- GCSE English and Maths at Grade C/4 or above, or equivalent.
- Knowledge of the local labour market would be advantageous.
- An enhanced DBS check, including barred-list checks, will be required.
£29,000 salary + additional benefits
- 25 days annual leave plus 8 bank holidays
- Additional Christmas/New Year shutdown leave after one year''s service
- Birthday off when it falls on a working day
- Pension scheme
- Bupa Cash Plan following probation
- Employee Assistance Programme
- Travel expenses reimbursed
- Quarterly and annual awards
- Company equipment provided
- 3-week induction programme