Job Description
We are supporting a key client, a specialist technical products business with a close, people-first culture, who need an Operations Co-ordinator to own their live orderbook.
You will spot late or at-risk orders early, coordinate Purchasing, the warehouse teams and Sales to resolve them, and keep customers accurately informed. You will report to the Operations Manager and work as part of a small, friendly Operations team.
Key responsibilities
- Manage the live ad-hoc orderbook and keep order status and priorities accurate
- Chase and resolve late or at-risk orders across departments
- Keep Sales and Account Managers updated so customers get accurate information
- Escalate delivery risks and help improve OTIF (on time, in full) performance
- Maintain accurate records and help build consistent processes
You will bring
- Experience in order processing, order management, planning, logistics or customer service
- Strong organisation, good Excel and business systems skills
- Confident communication with customers, suppliers and colleagues
- A calm, persistent approach and a habit of seeing things through
How to apply
Send your CV or contact Neo Recruitment on (phone number removed) for a confidential conversation. We will always talk to you before sharing your details with our client.