Permanent

Change and Communications Lead

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Michael Page

Job Description

As a Change And Communications Lead in Birmingham, you will shape clear communications that help teams understand and adopt change across a Business Services organisation. This role will require 1-2 days a week on-site at their Birmingham office.

Client Details

An international FTSE listed business services organisation in Birmingham.

Description

The key responsibilities for the Change and Communications Lead role will include:

  • Develop clear change communication plans that explain priorities, timelines and expected outcomes.
  • Create engaging written content for internal channels, helping colleagues understand business changes.
  • Work with Marketing & Agency colleagues to ensure communications are consistent across relevant materials.
  • Turn complex change updates into clear, accessible messages for different employee groups.
  • Coordinate communication activity around change programmes, keeping key information timely and accurate.
  • Gather feedback on communications and use it to improve future messages and materials.
  • Maintain communication schedules and supporting content so stakeholders have clear information when needed.
  • Help embed change by providing practical updates that support understanding across the business.

Profile

A successful ''Change And Communications Lead'' should have:

  • Experience creating clear internal communications for change activity.
  • Ability to plan and manage communication activity across several audiences.
  • Strong writing skills, with the ability to make complex information easy to understand.
  • Experience working with marketing or communications teams to produce consistent content.
  • Confidence coordinating communication plans, deadlines and supporting materials.
  • Ability to use feedback to improve communication content and delivery.

Job Offer

On offer for the Change and Communications Lead role:

  • Permanent Change And Communications Lead position in Birmingham.
  • Hybrid working - 1-2 days per week in office.
  • Salary of -45,000 to -50,000 dependent on the level of experience.