Job Description
Pension Administrator | Robert Walters Workforce ConsultancyLocation: Near Horsham, West Sussex, with travel to other offices including London Robert Walters Workforce Consultancy is recruiting a Pension Administrator to support a leading UK financial planning business.You''ll help deliver an accurate and responsive pension administration service, processing transactions, liaising with pension providers and supporting clients with their queries. This opportunity would suit an organised administrator with strong customer service skills who wants to develop their knowledge of pensions and financial services.What you''ll be doingOpening new pension accounts and checking documentation against internal and regulatory requirements.Reviewing transfer documentation and liaising with third-party providers to progress pension transfers.Processing contributions and setting up direct debit collections.Calculating retirement benefits, arranging income payments through payroll and completing reconciliations.Processing death benefits accurately and sensitively.Responding to client queries by phone and email, taking ownership through to resolution.Managing your workload to meet agreed service levels and processing deadlines.Following procedures and controls to support Treating Customers Fairly and good client outcomes.What we''re looking forPrevious administration or transaction-processing experience, ideally within financial services.Strong attention to detail, with good numerical and ..... full job details .....