Technology and Workplace Operations Manager

Technology andamp; Workplace Operations Manager | 6 Month Contract | (Inside IR35) | Hybrid, 2-3 days pw Edinburgh| Starting ASAP Main Role PurposeTo support the Director of IT andamp; Facilities in the effective operational management and continual improvement of Technology and Workplace Services.Working within the Finance andamp; Operations Team, the role will provide day to day oversight across technology and workplace services, ensuring services are well coordinated, suppliers managed, governance obligations are met and operational actions are progressed through to completion. This is a hands-on role within a small internal team, working closely with colleagues across the Bank and a range of outsourced managed services.Key ResponsibilitiesOperational ManagementCoordinate the day-to-day delivery of Technology and Workplace Services, ensuring operational activities, priorities and dependencies are effectively managedAct as the key operational contact for workplace, facilities and building-related service provider.Maintain oversight of service issues, operational risks, emerging priorities and escalations, ensuring appropriate action is taken through to resolution.Coordinate and track operational actions across internal stakeholders and outsourced managed services as required.Support operational service reviews and supplier meetings, ensuring actions are recorded, tracked and delivered.Produce and maintain appropriate operational reporting and management information to ..... full job details .....