Job Description
WHAT WE ARE LOOKING FORPosition BackgroundA vacancy has arisen for a 1st Line IT Support Engineer to join the growing Rheinmetall Defence UK (RDUK) team based at our Bristol location. The business is seeking an energetic, self-motivated individual willing to assume a wide range of responsibilities within a dynamic and evolving environment.Reporting directly to the IT Support Manager, you will provide vital technical support for the ongoing and expanding day-to-day IT needs of the business. This strategic role provides the 1st line technical skills required to support this transition and drive the long-term growth of our Information Management and Technology (IMandT) division.The primary location for this role is our Bristol head office, with occasional UK travel required to support our other group sites.Position Responsibilities:Initial Point Of Contact: Act as the initial contact for local IT issues, providing initial troubleshooting and low level fixes, and supporting escalations as required.Bristol Site Support: Help manage and maintain the primary IT infrastructure, server rooms, and localized hardware and software assets at the Bristol officeCross-Site Mobility: Travel occasionally to secondary Rheinmetall Defence UK facilities to support deployments, upgrades, and local infrastructure projects.Continuous Improvement: Identify operational bottlenecks and proactively implement modern IT solutions to support a rapidly expanding user base.WHAT QUALIFICATIONS YOU SHOULD ..... full job details .....