Property Manager

MS736 - Property Manager 

Location: Manchester 

Salary: £42,000 per annum

Overview: The successful candidate will be responsible for the day-to-day management of residential schemes, ensuring communal areas and facilities are maintained to a high standard, contractors deliver an effective service and residents receive excellent customer support.

This is a client-facing role requiring strong organisational, communication and financial management skills, alongside a good understanding of residential block management, service charges and relevant property legislation.

Applications from ex-military candidates are actively encouraged, however all candidates will be given due consideration.

Duties & Responsibilities:

• Manage the day-to-day operation of residential developments, ensuring properties and communal areas are maintained to a high standard.
• Coordinate planned and reactive maintenance, including instructing and monitoring contractors and service providers.
• Prepare and manage service charge budgets, monitor expenditure and review year-end accounts.
• Ensure services represent value for money and expenditure is accurately recorded.
• Carry out regular site inspections, identifying maintenance requirements, health and safety concerns and areas for improvement.
• Act as the main point of contact for residents, leaseholders, freeholders, contractors and other stakeholders.
• Handle resident enquiries and complaints, ensuring issues are resolved professionally and efficiently.
• Organise and attend residents'' meetings, preparing reports and providing regular updates.
• Manage contractor agreements, insurance policies and statutory inspections.
• Ensure properties comply with relevant health and safety legislation, building regulations and industry standards.
• Maintain accurate management records and provide regular reports to clients and internal teams.
• Build and maintain positive relationships with residents and clients, delivering a high standard of customer service.

Skills & Qualifications: 

• Minimum of two years'' experience in residential property or block management.
• ATPI qualified and actively practising.
• Strong understanding of residential block management and service charge processes.
• Experience managing contractors, maintenance programmes and residential developments.
• Knowledge of the Building Safety Act 2022 and Fire Safety Regulations 2022.
• Good understanding of health and safety legislation and property compliance.
• Excellent communication and customer service skills, with the ability to manage challenging situations.
• Strong organisational skills and the ability to manage a varied workload.
• Confident using Microsoft Office and property management systems.
• Working towards MTPI would be advantageous.