Housing Officer

We are currently recruiting on behalf of a well-established Housing Association for an experienced Housing Officer to join their team on a temporary basis, covering a patch of properties across the Derbyshire area.This Housing Officer role is an excellent opportunity for someone with a background in housing management who is confident managing day-to-day tenancy matters, supporting residents and dealing with low-level anti-social behaviour.The role offers hybrid working, with two days working from home and the remaining three days spent working in the office and/or out on the patch.Key Responsibilities of a Housing Officer:Manage a designated patch of properties, acting as the main point of contact for tenants.Manage general tenancy matters, including tenancy queries, changes and ongoing tenancy support.Deal with low-level anti-social behaviour (ASB) cases, taking appropriate action and liaising with relevant parties.Build positive relationships with tenants and promote sustainable tenancies.Carry out property visits and resident engagement where required.Identify tenancy-related issues and work proactively towards resolutions.Maintain accurate tenancy records and update relevant housing management systems.Work collaboratively with internal teams and external agencies to deliver an effective housing service.About You:Previous experience working within a Housing Officer, Tenancy Officer or Housing Management role.Good understanding of general tenancy management and housing ..... full job details .....