Job Description
Account Manager Location: Reading, Hybrid (1 day per week in the office) Salary: Around 50,000 Contract: Permanent We are working with an established international transportation company that is looking to appoint an Account Manager to join its commercial team. This is an exciting opportunity to take ownership of an existing portfolio of B2B customers, focusing on strengthening relationships, maximising account potential and delivering an exceptional customer experience. The RoleBuilding and maintaining strong, long-term relationships with key customer stakeholders, acting as their primary point of contact.Proactively understanding customer requirements, anticipating future needs and ensuring a consistently high level of service.Leading regular customer business reviews, discussing performance, future requirements, new initiatives and opportunities for growth.Managing customer forecasts and working closely with internal teams to ensure effective planning and service delivery.Identifying opportunities to develop existing accounts through upselling, cross-selling and introducing additional products or services.Developing account plans and maintaining a healthy pipeline of commercial opportunities.Preparing customer proposals and commercial quotations, ensuring pricing and profitability targets are achieved.Coordinating new customer programmes and onboarding, working closely with internal stakeholders to ensure a smooth implementation. About YouAt least 3 years'' experience in ..... full job details .....