Job Description
Our client, a growing organisation within the defence and security manufacturing sector, is seeking a Product Support Engineer (Mechanical) to join its Production Engineering function on a permanent basis. The role will support products throughout their lifecycle, helping to improve reliability, quality, cost and performance across a complex manufacturing environment.
Key Responsibilities:
- Investigate complex technical and manufacturing issues, using data analysis and root-cause investigation to identify effective solutions
- Improve product reliability, performance and service life through practical engineering improvements
- Support cost reduction and manufacturing efficiency initiatives
- Provide engineering support for new product introduction and product development activities
- Manage engineering changes, technical requests and product support documentation
- Work with Engineering, Operations, Quality, Supply Chain, Project Delivery and Customer Support teams
- Translate customer feedback into product and process improvements
- Prepare technical information and represent Product Support at engineering and project review meetings
Job Requirements:
- Experience in product support, design, manufacturing or production engineering
- Degree-level qualification in Electrical Engineering, Manufacturing Engineering or a related discipline, or equivalent practical experience
- Experience working within a complex manufacturing environment, preferably in the defence and security sector
- Strong technical analysis, problem-solving and root-cause investigation skills
- Practical experience using CAD software, ideally SolidWorks or Creo
- Understanding of product lifecycle management, engineering change control and manufacturing processes
- Good working knowledge of Microsoft Office
- Clear communication skills, strong organisation and the ability to manage competing deadlines
- Eligibility to obtain SC clearance
What Our Client Offers:
- A permanent opportunity within a specialist defence and security manufacturing environment
- The opportunity to influence product reliability, quality, efficiency and performance
- Collaborative working with multidisciplinary engineering and operational teams
- Scope to contribute to continuous improvement and new product introduction projects
If you are an experienced Product Support Engineer with a background in mechanical product support, manufacturing or production engineering, and are confident using SolidWorks or Creo, apply now to make a meaningful impact on complex products and technical solutions.