Call Centre Advisor

Call Centre Advisor - Immediate StartLocation: Norwich (Fully Office Based) Hours: Monday to Friday, 9:00am - 5:00pm Pay: 12.71 per hour Contract: Temporary until late December, with opportunities for further contractsAre you available to start immediately and looking for a busy, customer-focused role? We are currently recruiting for a Call Centre Agent to join a friendly and supportive team based in Norwich.This is an excellent opportunity for someone who enjoys speaking with people, providing great customer service, and working in a fast-paced environment. The current contract is confirmed until late December, with the potential for further opportunities on other contracts thereafter.Key ResponsibilitiesHandling a high volume of inbound customer callsMaking outbound calls when requiredProviding accurate information and assistance to customersMaintaining a professional, friendly, and empathetic approach at all timesUpdating records and handling basic administration tasksSupporting the wider team to ensure an excellent customer experienceWhat We''re Looking ForExcellent communication and interpersonal skillsStrong organisational skills and attention to detailConfident using Microsoft Office and computer systemsPrevious customer service, call centre, retail, hospitality, or administration experience is desirablePositive attitude and willingness to learnAbility to work efficiently in a busy environmentWhat''s On OfferImmediate start availableFull-time hoursFriendly and ..... full job details .....