Job Description
Customer Service Assistant - Chippenham Train Station We are recruiting Customer Service Assistants to support customers at Chippenham during planned railway engineering works.As the first and last point of contact on a customer''s journey, you will play a vital role in providing assistance, directions and travel information while replacement bus services operate in place of trains. This is a fast-paced and rewarding role where delivering outstanding customer service and ensuring passenger safety are our top priorities. Pay rate: 13.45 Dates 27th November 2026 to 30th November 202624th December 2026 to 3rd January 2027Excluding Christmas Day and Boxing DayYou must be available to commit to all required dates to be considered for this role. Shift TimesVarious AM and PM shifts are available, examples:08:00 - 14:0014:00 - 22:00 Additional shift patterns may be available depending on operational requirements. Important Location RequirementDue to the nature of these engineering works and replacement transport arrangements, applicants must live locally to Chippenham Station or have a reliable means of travelling to and from work. What You''ll Be DoingMeeting and greeting customers as they enter and leave the station.Assisting customers with travel information and general enquiries.Supporting passengers who require additional assistance.Helping customers locate replacement bus services.Maintaining a safe station environment.Providing a friendly, professional and ..... full job details .....