Job Description
Are you an experienced aviation professional who enjoys building strong customer relationships, coordinating technical operations and ensuring customers receive an outstanding level of service?Customer Support Manager (Aviation)Permanent full-time roleLocation: Warwickshire (Onsite working preferred)Salary: 38,000 - 42,000 DOEHours: Mon - Fri. Candidates must already hold unrestricted rights to live and work in the UK. No sponsorships can be provided, now or in the future. An exciting opportunity has arisen for a Customer Support Manager to join a growing aviation engineering business based in Warwickshire. Specialising in aircraft component overhaul, maintenance and leasing services, the company supports airline, MRO and leasing customers worldwide.This is a varied, customer-facing role where you will act as the main point of contact for customers throughout the maintenance and leasing process, from initial quotation through to project completion.You''ll work closely with technical, commercial, logistics and finance teams to keep customers informed, coordinate activity and ensure expectations are met. Alongside customer support, you will play an important role in the day-to-day coordination of the company''s component lease pool.Main responsibilities:Customer Relationship ManagementAct as the primary day-to-day contact for customers on technical and operational matters relating to component maintenance and leasing.Support the preparation, review and delivery of maintenance ..... full job details .....
