Job Description
Do you have an interest in cars and love speaking with people? We are looking for a fluent German-speaking multilingual candidate with excellent written and verbal communication skills, who is confident communicating professionally in both German and English to fulfil a fantastic opportunity for a Customer Service Advisor to join their team and help their customers.To be considered for the role, you ll require the following essentials: A minimum of 1-2 years experience within a customer services/sales role witing the motor industry Excellent internal and external communication Proficient in MS OfficeAttention to detail Excellent telephone manner Within this position, you ll also be: Managing inbound and outbound calls Spotting opportunities to upsell products and services for maximising salesHandling live chat enquiries online with confidenceProviding accurate information to customers, whether over the phone or in personUpdating customer records and our internal database as neededCreating invoices, proformas, and credit notesGenerating courier labels for outbound and inbound deliveriesLiaising effectively with our internal technical teamActing as the vital link between customers and technical staff Salary and Working Hours Salary is £30,000 per annumWorking hours are Monday Friday, 9am 5.30pm (Office based)24 days holiday plus 8 bank holidaysTeam building outingsDevelopment and training opportunities Talk Staff Recruitment is an established division of Talk Staff Group and ..... full job details .....