Administrative Assistant

Administrative AssistantLocation: GuildfordPay: 13 - 14 per hourContract: Temporary, possibility of Temp-to-Perm for the right candidateHours: Monday to Friday, 9:00am - 5:00pm (30-minute lunch break)Start Date: ASAP About the RoleOur client is seeking a compassionate and professional Administrative Assistant to join their team. This varied position will involve supporting customers during sensitive life events, handling administrative duties, and ensuring records are maintained accurately.This role would suit someone with strong customer service and administration experience who is confident speaking with customers both over the phone and face-to-face. Key ResponsibilitiesAnswering incoming calls and responding to enquiriesProviding administrative support to the wider teamAccurate data entry and record managementSpeaking with bereaved and grieving customers in a professional and empathetic mannerMeeting customers and helping determine the services they requireProcessing documentation and maintaining databasesSupporting with general office administrationLearning and using the company''s internal database system (full training provided) RequirementsPrevious administration, customer service or office support experienceStrong communication skills and a compassionate approachExcellent attention to detail and data entry accuracyConfident using Microsoft Office and computer systemsAbility to handle sensitive conversations professionallyMust be a driver with access to a vehicle ..... full job details .....