Claims Administrator-Market Harborough-Temp

Claims AdministratorMarket HarboroughNN6 AreaTemporary3 MonthsFull-timeYour new companyYou will be joining an established organisation within a busy, customer-focused environment. Due to additional workload, they are looking for an organised and professional Claims Administrator to provide temporary support for an initial 3-month period.Your new roleAs a Claims Administrator, you will support the effective handling and administration of claims, ensuring customers receive a professional, efficient and empathetic service.You will manage a varied workload, maintain accurate records and correspondence, communicate clearly with customers and internal teams, and ensure cases are progressed in line with agreed deadlines and service standards. The role will require good judgement, strong attention to detail and the confidence to work independently while contributing to the wider team.What you''ll need to succeedYou will have strong administrative and customer service skills, together with excellent written and verbal communication. You will be confident using Microsoft Office applications and able to organise and prioritise a busy workload effectively.You will have a professional and empathetic approach when dealing with customers, be comfortable communicating clear decisions and demonstrate a commitment to meeting deadlines and service standards. A proactive attitude, willingness to learn and an interest in improving processes will also be important.Previous claims experience would ..... full job details .....