Parts Advisor

We are recruiting an experienced Parts Advisor to join our clients established commercial vehicle dealership in Leicester. This full-time, permanent opportunity offers a salary of up to £30,000, depending on experience, alongside excellent manufacturer training and development. This Parts Advisor role is ideal for an automotive parts professional seeking career progression within a supportive Mercedes-Benz commercial vehicle environment. Benefits: As a Parts Advisor, you will receive a salary of up to £30,000, depending on experience. 39-hour working week, Monday to Friday. Saturday mornings on a rota basis, paid at time and a half. Full-time, permanent employment. Manufacturer training and development programmes. Opportunity to progress through Mercedes-Benz parts training. Established dealership with a supportive working environment. Duties: In this Parts Advisor position, advise customers and workshop colleagues on parts, accessories and suitable alternatives. Handle parts enquiries, quotations and orders from initial contact through to fulfilment. Maintain accurate stock records and assist with stock checks and audits. Receive, check, store and pick stock accurately. Prepare parts for workshop jobs, prioritising urgent vehicle-off-road requirements. Keep customers updated regarding stock availability, delivery times and backorders. Process returns, warranty claims and delivery discrepancies. Identify upselling and cross-selling opportunities to support departmental ..... full job details .....