Job Description
Job Title: Homeless Support Worker
Job Location: B70 0AJ West Bromwich
Salary: -13.74 per hour
Contract type: Permanent
Working hours: 35 hours per week
Shift Patterns - 7am-3pm or 1pm -9pm. Working 5 days out of 7 which include bank holidays and weekends.
About the role
Chapter House is a 24-hour supported housing project. Our supported housing project is based in West Bromwich and is temporary accommodation, for single homeless people who have support needs. Each person`s stay is for up to one year.
This is a residential scheme which offers choices and chances to those who are homeless and may be ex-offenders. To do this you need to be enthusiastic, confident and non-judgemental.
To ensure the health and well-being of clients through managing health & safety, fire safety, safeguarding issues, managing risk effectively and working in partnership with the county council`s preferred support provider.
The keyworker assists each Client in identifying their support needs and empowering them to acquire the skills to achieve their objectives as set out within the support plan which is reviewed monthly with their key worker.
Please note that if you are successful in this role, we will require a DBS check to be completed.
About you
We are currently looking to recruit a full-time support worker who has previous experience working knowledge of the criminal justice system and services for homeless and ex-offenders.
Must have excellent communication skills when working with vulnerable people and want to make a difference. A good team player who can work well under pressure. Ideally have 1 years` experience supporting vulnerable people within a housing or community setting, knowledge of the criminal justice system, knowledge of housing sector, in particular supported housing, and housing benefits.
Clear understanding of managing risk of harm and risk of re-offending, the ability to offer advice and guidance, ability to provide practical support that meets clients` needs and the ability to respond to a crisis whist remaining calm.