Customer Consultant - Retail Banking

Customer Consultant Retail Banking Lichfield £13.25 per hour (+ 1.25x Saturdays) Part-Time (3 4 days per week including some Saturdays)We are working with a well-established financial services branch in Lichfield that is looking to strengthen its front-line customer team.This opportunity would suit someone currently working in, or with recent experience in, retail banking or a building society environment, who enjoys face-to-face customer interaction and delivering a professional, compliant service.The Role As a Customer Consultant, you will be the first point of contact for customers visiting the branch. You will provide support across savings and financial service products, making sure every customer receives a professional, efficient and compliant service.This is a customer-facing role where accuracy, discretion and attention to detail are essential.Key Responsibilities Welcoming and assisting customers within the branchProviding information on savings and financial service productsProcessing transactions accurately and compliantlySupporting customers with account queries and general servicing needsDelivering an outstanding customer experience at every interactionMaintaining accurate records and completing administrative tasks About You Banking or building society experience is essential for this role. We are looking for candidates with: Previous experience within a retail banking or building society branchA strong understanding of financial services processes and ..... full job details .....